FAQ

How long does order processing take?
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed during weekends or holidays will be processed on the next available business day.

How will I know when my order has shipped?
Once your order has been dispatched, you will receive a confirmation email containing shipment details and tracking information when available.

Can I change or cancel my order?
If you need to modify or cancel your order, please contact our support team as soon as possible. Changes may only be possible before the order has been prepared for shipment.

What payment methods are accepted?
Our store accepts major credit cards and other secure payment options supported through Shopify’s payment system.

What should I do if I receive a damaged item?
If an item arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the product and packaging so we can review the issue.